Tennessee State Tax Rulings
Free plain-English summaries of state tax letter rulings and advisory opinions issued in Tennessee, with full citations and the original source on every page.
No Tennessee rulings match these filters
Try a different search term or clear the filters.
Does an online food-ordering and local-delivery platform have to collect Tennessee sales tax on orders from local restaurants and stores, or does it escape the marketplace-facilitator collection duty as a 'delivery network company'?
It can qualify as a 'delivery network company' and avoid the collection duty. The Department ruled (in an advisory, non-binding revenue ruling) that an online platform connecting Tennessee customers w…
Is the charge to install a household appliance subject to Tennessee sales tax, and does it matter whether the appliance is free-standing or built-in?
It depends on whether the installed appliance stays tangible personal property or becomes part of the building. The Department ruled (in an advisory, non-binding revenue ruling) that the charge to ins…
When a pre-paid funeral contract's guaranteed merchandise goes up in price by the time of death, does the funeral home owe extra Tennessee sales tax on the increase?
No. The Department ruled that a funeral home selling pre-need (pre-paid) funeral contracts should NOT collect additional Tennessee sales tax from the customer or next of kin when the price of the guar…
Can the contractors building a municipal wastewater-treatment plant expansion buy the equipment and construction materials free of Tennessee sales and use tax?
Yes — broadly. The Department ruled that the contractors building a Tennessee municipality's wastewater-treatment plant expansion can buy both the processing equipment AND the construction materials f…
Are online training courses subject to Tennessee sales tax — and does it matter whether the course is taught by a live instructor or is self-paced?
It depends on whether the course is live or self-paced. The Department ruled that the company's two live, instructor-led online course formats are NOT subject to Tennessee sales and use tax — the stud…
Are on-hold telephone messaging, digital video-signage programming, and overhead music services subject to Tennessee sales tax, and does the provider owe use tax on the equipment it hands customers for free?
They're taxable. The Department ruled (in an advisory, non-binding revenue ruling) that a provider's On-Hold Messaging, VideoCast (digital video-signage) Programming, and Overhead Music services are a…
Are a federal contractor's (and its subcontractors') purchases of equipment and construction materials for a new steam-production facility on U.S.-government-owned land in Tennessee exempt from sales and use tax?
Yes — with an important limit. The Department ruled that equipment and materials a federal contractor (or its subcontractors) buy to build and install a new closed-loop steam-production facility on U.…
Is specialized modular farm equipment (and its software, installation, and warranties) subject to Tennessee sales tax when sold and installed for a farmer?
Four answers for a portable, modular farming-equipment 'System' sold and installed by dealers. (1) The equipment is TANGIBLE PERSONAL PROPERTY, not an improvement to real property — it's standardized,…
How is a monthly car-subscription service taxed in Tennessee — is the whole fee a taxable motor-vehicle lease, and does the 3% rental car tax apply?
Two answers. First, the car-subscription service is a taxable lease of a motor vehicle, and ALL of its fees — the one-time activation fee, the monthly subscription fee, hold (suspension) fees, late fe…
Is selling and installing a modular cleanroom subject to Tennessee sales tax — and how do you tell whether an installed item stays taxable personal property or becomes a nontaxable fixture?
Yes — selling and installing a modular cleanroom is subject to Tennessee sales and use tax, because the cleanroom REMAINS tangible personal property (TPP) after installation rather than becoming a fix…
Does Tennessee sales tax apply to a subscription information-database service, its email alerts and data licenses, and a bundled system that includes physical equipment?
Mostly no, with one exception. The company runs a web-based subscription information database and sells several related services. The Department ruled that the core database subscription is NOT subjec…
Does an online event-ticketing platform owe Tennessee sales tax on the fees it charges, and who has to collect sales tax on the tickets — the platform or the event organizer?
Three things. First, the online event-ticketing company's own charges — its Service Package fees and its Payment Processing fees — are NOT subject to Tennessee sales tax. They pay for nontaxable event…
A company tracks visitors to its customers' websites and apps and gives them analytics reports through a dashboard. Is that data-analytics service subject to Tennessee sales and use tax, even though it relies on software the customers access?
No — the data-analytics service is not taxable. The company collects data about the users of its customers' websites and apps (via tracking code the customer installs or data the customer sends), anal…
A company imports printed gift cards into a Tennessee warehouse and ships them to restaurants and retailers across the country. Does it owe Tennessee sales or use tax on the cards, and can it buy them tax-free for resale?
It depends on where the cards end up. The company imports printed gift cards from an out-of-state vendor, stores them in a third-party Tennessee warehouse, and ships them to its restaurants and retail…
A 501(c)(3) nonprofit runs an on-demand vehicle-share program in a Tennessee city. Are its membership fees, single-use rental fees, and penalty fees exempt from sales tax because it's a nonprofit — or are they taxable?
All of the fees are taxable. A 501(c)(3) nonprofit runs an on-demand shared-vehicle program (vehicles parked in city hubs, rented for 60-minute periods). The Department ruled: (1) the Membership Fees …
If a company installs energy-saving equipment it owns in a customer's building and bills only a monthly share of the energy saved, is that 'pay-from-your-savings' arrangement subject to Tennessee sales and use tax?
Yes. The company's agreements to furnish and remotely monitor energy-saving power equipment are subject to Tennessee sales and use tax as a lease of tangible personal property (§ 67-6-204). The compan…
If a Tennessee restaurant puts pay-to-use entertainment tablets on its tables, does it owe the coin-operated amusement machine tax, and is the premium-content fee — or the rental it pays for the tablets — subject to sales tax?
Three answers. (1) The tabletop tablets are NOT subject to Tennessee's coin-operated amusement machine tax: a machine only counts if it delivers amusement upon depositing a coin, token, or object up f…
A company sells subscriptions to a library of pre-recorded online training videos, with discussion boards and other features included. Is a monthly or annual subscription to these pre-recorded courses subject to Tennessee sales tax?
Yes. The company's monthly and annual subscriptions to its library of pre-recorded online training courses ARE subject to Tennessee sales and use tax — but under a different rule than live or interact…
An online education company sells two kinds of courses: self-study online courses a student works through alone, and live webinars taught by an instructor in real time. Are these subject to Tennessee sales tax?
It depends on the format. (1) SELF-STUDY online courses ARE subject to Tennessee sales tax — the student works through the material by interacting with a computer program (reading text, answering know…
A company sells an annual subscription to its cloud-based employee-scheduling platform, which customers access remotely. Is that subscription subject to Tennessee sales and use tax?
Yes — the subscription is taxable because the true object is remotely accessed software. The company develops and hosts a cloud-based employee-scheduling platform (the 'Interface') and sells customers…
A utility's customers buy electricity tax-exempt as manufacturers or nonprofits, and some have multiple meters or sites. Do they need a separate exemption certificate for each location?
Yes — one certificate per location, but not per building or per meter. The taxpayer sells electricity to manufacturers (who buy energy fuels at a reduced 1.5% rate or exempt) and to not-for-profits (w…
A contractor builds a fiber-optic network for a telecom company, installing cable and conduit on leased poles and in easements. Is the lump-sum charge for that construction subject to Tennessee sales and use tax?
Yes — the whole turnkey charge is taxable, because the fiber network stays tangible personal property. The contractor handles engineering, procurement, and construction (EPC) of a fiber-to-the-home ne…
Two companies under a common corporate parent want to move internally developed software — and software-repair services — from one to the other. Is that transfer subject to Tennessee sales and use tax?
No — both are exempt. Tennessee has a specific exemption for intercompany software dealings between affiliated companies. (1) One affiliate's transfer of title to software it developed in-house, to an…
A Tennessee company licenses speech-recognition software to run a transcription service and charges its clients a fee per report. Are the fees it charges clients taxable, and is the software the company itself buys taxable or exempt as a purchase for resale?
Two different answers. (1) The report fees the company charges its CLIENTS are NOT subject to Tennessee sales tax — the true object is a nontaxable transcription and storage service, and the small 'cl…
A company runs a cloud document-storage product and an optional add-on, both accessed through a web portal that is itself software. Are its charges subject to Tennessee sales and use tax, or is the real product a nontaxable data-storage service?
No. The company's charges for its cloud 'Basic Product' and optional 'Add-On Component' are NOT subject to Tennessee sales and use tax. Both run on the company's proprietary software, and the web-base…
A company sells access to a web-based interface that lets users send, receive, and manage text messages and other communications from one screen. Are its charges for that interface subject to Tennessee sales and use tax?
Yes. The company's charges for its web-based messaging interface are subject to Tennessee sales and use tax — as the sale of 'ancillary services,' a specifically enumerated taxable service (§ 67-6-205…
A company buys software, hosts it on its own servers outside Tennessee, and has its Tennessee employees access it remotely to do their work and to support its affiliates. Are its software purchases or its affiliate support fees subject to Tennessee sales and use tax?
No to both questions. (1) The fees the company charges its Affiliates for support services are NOT taxable, because those services aren't specifically enumerated under Tennessee law — and it is the co…
A Tennessee company assembles a manufacturer's products from parts the manufacturer supplies, drop-ships them, and also provides technical support and warranty support. Which of those charges are subject to Tennessee sales and use tax?
It depends on the charge. (1) The company's fees for ASSEMBLING the manufacturer's products — including the related Materials Fees and Shipping Fees — ARE taxable as fabrication of tangible personal p…
An organization sells printed educational booklets — with reading passages and questions tied to school standards — almost entirely to schools, teachers, and homeschooling parents. Are those booklet sales exempt from Tennessee sales tax as textbooks?
Yes. The organization's booklet sales are exempt from Tennessee sales and use tax. Although printed materials are tangible personal property and generally taxable, Tennessee exempts sales of 'textbook…
A qualified data center processes customers' data using its own and third-party software, and also charges affiliated companies for remote access to that software. Are its data-processing service charges — and its software-access charges to affiliates — subject to Tennessee sales tax?
No to both. (1) The qualified data center's charges for the services it performs are NOT taxable — they are nontaxable information and data processing services, and the fact that the center uses softw…
A company sells eleven different edible products. Which ones are taxed at Tennessee's lower 'food and food ingredients' rate, and which count as 'candy' (or dietary supplements) and are taxed at the higher general sales-tax rate?
It depends on each product. Of the eleven edible products, nine qualify as 'food and food ingredients' and are taxed at Tennessee's reduced food rate (5% state at the time of the ruling), plus local o…
A company delivers electronically generated products for its clients and gives them a web-based interface (with a layout-design tool) to manage orders and view reports. Are its 'Basic Package' charges subject to Tennessee sales tax when the whole service runs on the company's software?
No. The company's 'Basic Package' charges are NOT subject to Tennessee sales tax. The package runs on the company's software — including a web-based interface clients access from Tennessee — and softw…
A Tennessee company gives customers free web access to their account information, separately sells access to a rebranded third-party online platform, and uses remotely accessed software to run its own operations. Which of these are subject to Tennessee sales tax, and how does it handle software its employees use both inside and outside Tennessee?
It depends on which charge. (1) FREE website access the company bundles with its services is NOT taxable — the website is software, but its true object is the underlying nontaxable service, so the com…
A company uses software in three ways — licensed from foreign affiliates and hosted abroad, subscribed from third-party vendors and hosted out of state, and bought and installed on its own servers in and out of Tennessee. Which of those charges are subject to Tennessee sales and use tax?
It depends on where the software lives and where it's used. (1) Affiliate-hosted software — licensed from foreign affiliates and bundled with hosting, support, and backup for one price — is taxable on…
A company sells data-processing, storage, document, and payment services delivered through web portals, and also sells and buys remotely accessed software used by people in several states. Which of these charges are subject to Tennessee sales and use tax, and how is the multi-state software portion figured?
It depends on what's being sold. The company's six Service Offerings — information management, remote storage, electronic delivery, payment management, and two web-based information services — are all…
A company hosts proprietary software and offers it two ways: a subscription where the client logs in and uses the software, and an outsourcing package where the company does the work and the client rarely touches the software. Which charges are subject to Tennessee sales and use tax?
It depends on the package. The Subscription Package — where the client logs in and uses the company's hosted software itself — IS taxable as remotely accessed software (Tenn. Code Ann. § 67-6-231(a)(2…
A company pays third-party vendors for software the vendors build and host to convert and translate data between two incompatible records-management systems. The company and its clients never access or control that software. Are those charges subject to Tennessee sales and use tax?
No. The charges the company pays its records-management vendors are not subject to Tennessee sales and use tax, because the vendors are providing the nontaxable service of converting digital products.…
A company takes online orders and uses its own drivers to deliver goods to Tennessee customers on behalf of disclosed third-party vendors, collecting the sales tax and remitting it to the vendors. Must the company itself collect and remit Tennessee sales tax on those sales?
No. The company is not liable to collect or remit Tennessee sales tax on these sales. Under Tennessee's longstanding 'Rule 1' (Tenn. Comp. R. & Regs. 1320-5-1-.01), when a person sells tangible person…
A retailer sells a custom home-improvement product that rests on the floor and is secured to walls only by small anti-tip brackets or finishing nails, then assembles and installs it at the customer's location. Are the sale and installation subject to Tennessee sales and use tax?
Yes. The sale and installation of the product are subject to Tennessee sales and use tax because the product remains tangible personal property after it is installed. Installing tangible personal prop…
A Tennessee blood and plasma processor must run federally required disease tests on the blood it turns into products for sale. Are the chemical reagents used in that testing exempt from Tennessee sales and use tax?
Yes, with conditions. The chemical reagents the company uses to run federally required disease tests on donated whole blood and source plasma are exempt from Tennessee sales and use tax as 'industrial…
A Tennessee firm rents out IT contract workers by the hour for software projects — business analysts, systems analysts, programmers, QA testers, database administrators, project managers. Which of those hours must it charge Tennessee sales tax on?
It depends on the role. The firm rents out IT staff by the hour, and Tennessee taxes the hours of its Programmers and Database Administrators — because their work is the creation or programming of sof…
A Tennessee firm resells ERP software and separately offers optional consulting services — training, configuration, project management, data conversion, documentation, testing, and report writing. Which of those services must it charge Tennessee sales tax on?
Mostly no. Of the firm's optional consulting services, only Report Writing is taxable on its own — and only when it includes software coding or programming that isn't merely incidental, which makes it…
A Tennessee retailer sells trail mixes, glucose tablets, electrolyte drinks, non-alcoholic beer, coupon books, hearing aid batteries, and propane. Which are taxed at the lower 5% food rate, which at the full 7% rate, and which are exempt?
It depends on the item. Most of the retailer's edible products — non-alcoholic cocktail mixes and beer, all three trail mixes, fiber drink mix, food thickener, all the oral electrolyte solutions/powde…
A company sells a hosted 'cloud collaboration' service that instructs and augments a customer's phone equipment for voice, video, messaging, presence, and conferencing, keeping all hardware and software on its own out-of-state servers. Is that service subject to Tennessee sales and use tax, and how is it sourced and rated?
Yes — it's taxable, but as telecommunications, not software. The company's Cloud Collaboration Service (hosted voice, video, messaging, presence, and conferencing that instructs and augments a custome…
A company sells a wearable, continuous-use medical device — a portable pack, a worn component, and ancillary parts — at one monthly price to treat a disease. Is the device exempt from Tennessee sales and use tax as a prosthetic device?
Yes. The wearable medical device is exempt from Tennessee sales and use tax as a 'prosthetic device' (Tenn. Code Ann. § 67-6-314(1)). To qualify, a device must be (1) for human use, (2) a replacement,…
Can a company that invests $50M+ to expand its Tennessee headquarters and consolidate out-of-state operations claim Tennessee's headquarters-facility sales-and-use-tax credit — and which equipment and which jobs count?
Yes — with conditions, and not every job counts. The Department ruled that a company qualifies for Tennessee's 'qualified headquarters facility' SALES AND USE TAX CREDIT (Tenn. Code Ann. § 67-6-224(a)…
Is a Tennessee technology consultant's work taxable — setting up a temporary 'virtual lab' to test software, and backing up a customer's data — when no software is sold to the customer?
No, none of these are taxable. A Tennessee technology-consulting firm sets up new software and hardware for customers, and the Department ruled that three parts of its work are NOT subject to Tennesse…
Does operating in a Tennessee foreign trade zone exempt a contractor from Tennessee sales, use, and business tax — and how are goods imported only to re-export, or sold to and used for the federal government, taxed?
Operating in a foreign trade zone (FTZ) does NOT change a Tennessee contractor's sales, use, or business tax. FTZ status only affects AD VALOREM (property) taxes; Tennessee's sales, use, and business …
Are the materials and equipment a contractor buys to build an electricity-generating plant for a Tennessee city, on city-owned land, exempt from Tennessee sales and use tax?
Yes. The Department ruled that the materials and equipment a contractor (and its suppliers and subcontractors) buys or uses to construct or install an electricity-generating facility for a Tennessee c…
Does Tennessee charge sales tax on online-gaming purchases — downloaded games, codes for games you play on a remote server, and prepaid game, points, or subscription cards?
It depends on the product — downloads are taxable, pure remote access is not, and prepaid cards are taxed only when (and if) they are redeemed for something taxable. This retailer sells five kinds of …
Does Tennessee charge sales or use tax on cloud-computing services — remote online data storage, virtual computing capacity, and the usage fees for moving data — when the provider's servers are all located outside Tennessee?
No, not on these facts. The Department ruled that none of this out-of-state provider's cloud-computing offerings are subject to Tennessee sales or use tax: (1) its Remote Storage Service (online data …
When an auto dealer gets a factory-to-dealer incentive payment from the manufacturer to discount a car for an eligible buyer, is that payment part of the taxable sales price — and does the buyer end up paying sales tax on it?
Both: the incentive payment is included in the taxable sales price, but a special credit cancels the tax on it, so the buyer effectively pays no sales tax on the incentive amount. When a dealer discou…
At an FDA-regulated manufacturing plant, which process items — water-treatment, HVAC, boiler, pigging, RF guns, antifoam, labels, printers — are exempt as industrial machinery, and which are taxable?
It varies item by item. At this FDA-regulated manufacturing plant, the Water Treatment System, HVAC System, Boiler System, Pigging System, RF Guns, and Antifoam Treatment are all EXEMPT from Tennessee…
A company leases equipment to contractors and bundles in services (training, bookkeeping, advertising) and a trade-name license under one contract. Are the services and license taxable, or only the equipment lease?
Yes — the services and the license are taxable, because they are bundled into a single, indivisible lease of taxable equipment. Tennessee taxes the full 'sales price' of a lease or rental of tangible …
When a company contracts for blocks of hotel rooms for its employees, how does Tennessee's 90-day continuous-occupancy exemption work — does it matter which employees or which rooms, and how does the hotel get the tax back?
Tennessee sales tax does not apply to hotel rooms supplied to the same person for 90 or more continuous days (Tenn. Code Ann. § 67-6-205(c)(1)), and the Department explained how that works for a compa…
When a contractor builds and runs a city-owned landfill in Tennessee, can it claim the sales-tax pollution-control credit, and which of its purchases qualify for the industrial-machinery exemption?
It splits. The landfill operator gets NO pollution-control credit, but SOME of its purchases qualify for the industrial-machinery exemption. (1) The pollution-control credit (Tenn. Code Ann. § 67-6-34…
Can a company that runs its operations through several affiliated partnerships, LLCs, and corporations at one location combine all of their employees to meet the 250-employee threshold for Tennessee's call-center telecommunications exemption?
No. A company cannot combine its own employees with those of its affiliated entities to qualify for Tennessee's call-center exemption from sales tax on telecommunication services (Tenn. Code Ann. § 67…
Does Tennessee sales and use tax apply to an out-of-state company's online banner ads, database advertising subscriptions, separately stated photography and set-up fees, hosted (ASP) database access, and wholesale reseller receipts?
No to all five — none of the company's charges are subject to Tennessee sales and use tax on these facts. Tennessee taxes retail sales of tangible personal property (including prewritten software) and…
A Tennessee food producer bolted storage racks into its freezer to freeze and hold its own packaged food before shipping. Are the freezer racks exempt from sales and use tax as 'industrial machinery'?
Yes. The freezer racks a food producer bolted into its freezer qualify as exempt 'industrial machinery' (Tenn. Code Ann. § 67-6-206(a)), so no Tennessee sales or use tax is due on them. The exemption …
When a Tennessee advertising agency develops a brochure through consultation, research, design, and production phases, which of those phases and charges are taxable, and which are exempt under Tennessee's 2009 advertising-materials law?
It's an 8-part split ruling that draws a line between three categories created by Tennessee's 2009 advertising-materials law: PRELIMINARY artwork and pure advertising services (the consultation, resea…
Browse Tennessee rulings by topic
These are official tax letter rulings and advisory opinions issued by Tennessee's revenue authority in response to questions from specific taxpayers about how the tax law applies to their facts. A ruling is binding on the department only for the taxpayer who requested it and cannot be relied on by anyone else, but it is strong evidence of how the state reads the law. Every ruling above has a plain-English question and short answer, plus a link to the full original source.