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VA P.D. 21-96 Retail Sales and Use Tax 2021-07-20

I asked the Department to reconsider its ruling on my sales tax audit and submitted more documents -- do I automatically get a second look just because I disagree with the result?

Short answer: No -- a request for reconsideration must actually meet one of four specific legal grounds (misstated facts, a change in law, misapplied policy, or genuinely new evidence unavailable during the original appeal), and simply resubmitting largely the same documentation, or documents that still don't satisfy the underlying legal requirement, doesn't qualify. A taxpayer asked the Tax Commissioner to reconsider four issues from a prior determination (P.D. 20-74) that had upheld part of a sales tax audit. On review, the Commissioner found each piece of "new" documentation either duplicated what had already been considered, or still didn't satisfy the applicable exemption requirement -- including, for one transaction, proof the customer was reimbursed by a government agency rather than paying directly from public funds, which doesn't qualify for Virginia's government sales tax exemption. Because none of the four regulatory reconsideration grounds were met, the original determination stood unchanged.

Apply this to your situation

This page answers the general question as of 2021. Ezel answers yours, under current Virginia tax law, with citations.

Disclaimer: This is an official published Ruling of the Virginia Tax Commissioner (Virginia Department of Taxation), issued as a redacted public document. It is based on the specific facts the taxpayer presented and the law in effect when issued; different facts or later changes in the law can change the result, and another taxpayer should not assume it applies to their situation. Virginia's retail sales and use tax is administered by the Department, but many Virginia local taxes, including the business license (BPOL) tax, business tangible personal property tax, and machinery and tools tax, are administered by local commissioners of the revenue. This summary is informational only and is not legal or tax advice. Consult a licensed Virginia tax professional about your specific situation.
About this page: The plain-English summary, reader guidance, and Q&A below were written by Ezel based on the official state tax ruling. The original ruling (linked on this page as a PDF) is the authoritative source for any reliance.
View original ruling (PDF)

Plain-English summary

After the Tax Commissioner issued a determination (P.D. 20-74) that removed some items from a sales tax audit but upheld the rest for lack of sufficient documentation, the taxpayer asked the Department to reconsider four specific issues from that earlier ruling.

Reconsideration isn't a second bite at the apple -- it requires meeting one of four specific grounds. Virginia's regulations allow a taxpayer to request reconsideration of a determination only if: (1) the Tax Commissioner misstated or got the underlying facts wrong in a way that would change the outcome; (2) the law has since changed (by legislation, court decision, or other authority) for the tax periods at issue; (3) the Department misapplied its own policy in a way that would change the outcome; or (4) the taxpayer has discovered genuinely NEW evidence that wasn't available at the time of the original appeal and that could change the result.

Each of the four issues failed to meet any ground. For "Untaxed Miscellaneous Charges," the taxpayer resubmitted the SAME documentation already considered and rejected in the original appeal -- it still didn't show the transaction was an isolated event rather than a normal part of the business. For a customer described as a government purchaser, the taxpayer submitted a new supplemental document, but it still didn't show the government agency paid DIRECTLY -- the government instead REIMBURSED the customer for the purchase, and Virginia's exemption requires payment directly out of public funds pursuant to a required purchase order; a private buyer who's later reimbursed by the government doesn't qualify. For another customer, the taxpayer again submitted the same INCOMPLETE exemption certificate (Form ST-10) it had already been given a chance to correct (with the proper Form ST-18) and hadn't. For a fourth customer, an invoice was provided, but it still didn't show the required proof that the product was given away to indigent persons, as the exemption required.

Bottom line: the assessment stood. Because none of the four reconsideration grounds was actually met on any issue, the Tax Commissioner found no basis to change the original determination. Since the taxpayer had already paid the assessment in full, no further action was required.

What this means for you

Taxpayers considering a reconsideration request after an unfavorable Department determination

Don't simply resubmit the same documentation that was already rejected, or restate your original arguments -- you must show one of four specific things: a factual mistake in the original determination, an intervening change in law, a misapplication of Department policy, or genuinely NEW evidence that wasn't available during your original appeal.

Businesses claiming a government-purchaser sales tax exemption

Confirm that the government entity actually PAID for the purchase directly out of public funds under a required purchase order -- if your customer paid out of pocket and was later REIMBURSED by a government agency, that reimbursement arrangement does NOT qualify for the exemption.

Businesses relying on exemption certificates for audit purposes

Make sure certificates are actually COMPLETE (the correct form, fully filled out) before an audit -- if the Department flags an incomplete certificate and gives you an opportunity to correct it, follow through with the correct documentation rather than resubmitting the same incomplete form later.

Common questions

Q: I disagree with a Department determination on my sales tax appeal -- can I just ask for reconsideration and resubmit my documents?
A: Not effectively. Reconsideration requires meeting one of four specific grounds: a factual misstatement in the original determination, an intervening change in law, a misapplied Department policy, or genuinely new evidence unavailable during your original appeal. Resubmitting the same evidence won't succeed.

Q: My customer was a government entity that reimbursed my business for a purchase -- does that qualify for Virginia's government sales tax exemption?
A: No. The exemption requires the purchase be paid for DIRECTLY out of public funds pursuant to a required official purchase order. A private purchaser who is later reimbursed by a government agency does not qualify.

Q: What happens if I never provide the correct, complete exemption certificate the Department asks for during an audit?
A: The transaction will likely remain taxable -- providing the same incomplete certificate again on reconsideration, without the correct form, doesn't meet any of the grounds required to change the original determination.

Citations and references

  • Public Document 20-74 (5/5/2020) -- the original determination being reconsidered; already held that reimbursed government purchases don't qualify for the sales tax exemption

Subject

Reconsideration : Requirements for Documentation, Exemption Certificates, Government Reimbursements

Source

Original ruling text

July 20, 2021

Re: § 58.1-1821 Application: Retail Sales and Use Tax

Dear *:

This will respond to your letter submitted on behalf of * (the “Taxpayer”), in which you seek a reconsideration of the Tax Commissioner’s determination, issued as Public Document (P.D.) 20-74 (5/5/2020) for the period May 2012 through July 2016.

FACTS

In P.D. 20-74, the Tax Commissioner removed some items from the audit . However, the Taxpayer failed to provide sufficient documentation to warrant removal of the remaining transactions. The Taxpayer requests reconsideration of four issues raised in the original appeal.

DETERMINATION

With its reconsideration, the Taxpayer provides documentation to support its contention that the assessments are incorrect and that the transactions at issue were properly made exempt of the tax.

In regard to reconsideration requests, Title 23 of the Virginia Administrative Code (VAC) 10-20-165 F 1 permits taxpayers to request a reconsideration of a determination issued under Virginia Code § 58.1-1821. Such requests, however, must meet one of the four following requirements:

The facts upon which the original determination is based are misstated by the Tax Commissioner or are inaccurate, and the determination would have a different result based on a correction of the Tax Commissioner's misstatement of the facts presented or a clarification of the original facts presented in the taxpayer's administrative appeal;

The law upon which the original determination is based has been changed by legislation, court decision or other authority effective for the tax period(s) at issue;

The policy upon which the original determination is based is misapplied, and the determination would have a different result based on the application of the proper policy; or

The taxpayer has discovered additional evidence or documentation that was not available to the taxpayer at the time the original administrative appeal was filed with the department, and the additional evidence or documentation could produce a result different from the original determination.

Based upon a review of the documentation provided with the reconsideration request, I find that the documentation does not produce a result different from the original determination as required by the above regulation. The Taxpayer does not provide new documentation or evidence to show that any of the remaining assessed tax is incorrect. The issues are summarized below.

Untaxed Miscellaneous Charges

For this issue, the Taxpayer provided the same documentation already provided during the appeal. It was stated in the determination letter that this was not sufficient to remove the item from the audit. The Taxpayer fails to demonstrate that the transaction is isolated and not a normal part of the business activity.

* “Customer 3”

For this transaction, the Taxpayer provides the same invoice provided during the appeal, but submits a supplemental document. The Taxpayer states that the supplemental document shows that the customer was a government entity. Title 23 VAC 10-210-690 A provides the following:

Generally. Sales to the United States, or to the Commonwealth of Virginia or its political subdivisions, are exempt from the tax if the purchases are pursuant to required official purchase orders to be paid out of public funds. Sales made without the required purchase orders and not paid for out of public funds are taxable. Sales to governmental employees for their own consumption or use in carrying out official government business are taxable.

The Taxpayer’s supplemental document does not show that the payment was made directly by the government. In fact, information reviewed during the original appeal states that the customer was reimbursed by the government agency for the purchases. As indicated in P.D. 20-74, businesses that are reimbursed by the federal government do not qualify for sales and use tax exemption.

* “Customer 4”

For this transaction, the Taxpayer provides the same incomplete Form ST-10 already provided during the appeal. The determination letter stated that the Taxpayer was given an opportunity to provide the appropriate exemption certificate, Form ST-18, and failed to do so. The Taxpayer does not provide the correct form with the reconsideration request.

* “Customer 6”

It was determined by the auditor that this transaction was purchased by the organization for its own use. The Taxpayer provides an invoice, but this does not show that the fuel is being given away to indigent persons, as indicated in the determination letter.

Based on the foregoing, there is no basis to change the prior determination. The assessments are paid in full; therefore, no further action is required. The Code of Virginia and regulation sections cited, along with other reference documents, are available on-line at www.tax.virginia.gov in the Laws, Rules and Decisions section of the Department’s web site. If you have any questions about this response, you may contact * in the Department’s Office of Tax Policy, Appeals and Rulings, at ***.

Sincerely,

Craig M. Burns

Tax Commissioner

AR/3454.G

Related Documents

20-74

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