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CA Opinion Letter 1999.07.26 July 26, 1999 Active
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Administrative exemption does not apply to recruiters of temporary workers

Summary: A law firm asked DLSE whether recruiters at a temporary-staffing company qualify for California's administrative exemption from overtime, given they work 60-95 hours a week for a salary plus small discretionary bonus. DLSE concluded they do not: under IWC Wage Order 4 and the federal test DLSE has adopted, the administrative exemption requires work directly related to management policy or general business operations, not production work. Since recruiting and placing temporary workers is the core product the staffing company sells to its clients, that work is production, not administration, so the recruiters must be paid overtime. Matters to staffing agencies and any employer classifying recruiting or placement staff as exempt.

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STATE OF CALIFORNIA GRAY DAVIS, Governor

DEPARTMENT OF INDUSTRIAL RELATIONS
DIVISION OF LABOR STANDARDS ENFORCEMENT
LEGAL SECTION
455 Golden Gate Avenue, 9th Floor
San Francisco, CA 94102
Telephone (415) 703-4863
Fax: (415) 703-4806

MILES E. LOCKER, Chief Counsel

July 26, 1999

Nicolas P. Connon
Cochran-Bond & Connon
601 S. Figueroa Street
Suite 4200
Los Angeles, California 90017

Re: Applicability of the Administrative Exemption to Recruiters of Temporary Workers

Dear Mr. Connon:

This letter is in response to your request for an opinion letter regarding whether recruiters
employed by your company are non-exempt employees for the purpose of overtime pay under
California law. By letter dated June 4, 1999, you narrowed your request for an opinion letter to
whether the administrative exemption for overtime pay applies to recruiters. Based on the
description of duties of recruiters as provided by you, it would appear that recruiters employed
by a recruiting company would not be considered exempt employees under the administrative
exemption.

You state that recruiting positions with this company are considered entry level positions. Once
hired, recruiters are provided with training by the company. In general, two recruiters are
assigned to a sales consultant who provides assignments to recruiters. Recruiters locate and hire
temporary workers for clients of the recruiting company, gather information on potential
temporary workers, which information is then inputed into a computer data base, occasionally meet
the temporary workers at the job site to confirm attendance, and as needed, deliver paychecks to
the temporary workers at their job sites.

Recruiters are paid a salary plus a small discretionary bonus you describe as "incentive pay". You
state that recruiters are not paid overtime pay for hours worked in excess of 40 in each workweek.
You further state that recruiters typically work 60 hours a week, with some recruiters working in
excess of 95 hours in one workweek.

I note that in your June 4, 1999 letter you refer to my opinion letter dated October 5, 1998,
regarding the applicability of the administrative exemption to insurance company claims
representatives. In my October 5, 1998 opinion letter I explain the similarities and differences
between federal and state law with respect to ascertaining the applicability of the
administrative exemption. Since you have read my October 5, 1998 opinion letter, I will spare you
an in-depth analysis of the administrative exemption. However, a brief overview may be of
assistance.

Under California law, specifically Industrial Welfare Commission Order 4, Section 1(A), the
administrative exemption does not apply unless the employee is engaged in work which is primarily
intellectual, managerial, or creative, which requires the exercise of discretion and independent
judgment, and for which remuneration is not less than $1,150.00. "Primarily" is defined under
Section 2 of IWC Order 4 as "more than one-half of the employee's work time". And of course, in
determining whether an employee is "engaged in" exempt or non-exempt work, the critically
important question is what sort of work is the employee actually performing. In contrast, under
federal law, the focus of the administrative exemption under 29 C.F.R. Section 541.2 is the
"primary duty" of the employee without regard to the percentage of time the employee is engaged in
administrative work. 29 C.F.R. Section 541.206. See Ramirez v. Yosemite Water Company (1999) 20
Cal.4th 785, 85 Cal.Rptr 2d 844, 852, fn.4.

Notwithstanding this difference between state and federal law, the Division of Labor Standards
Enforcement does adopt federal case law and regulations with respect to the administrative
exemption where such an interpretation would not be inconsistent with the more protective
provisions of the Industrial Welfare Commission Orders. In this regard, DLSE has adopted the
federal test under 29 C.F.R. Section 541.205, so that for the administrative exemption to apply,
the employee must be primarily engaged in activities that are directly related to management
policies or general business operations of the employer.

Activities directly related to management policies or general business operations have been
construed to mean the running of the business and not merely carrying out the day-to-day
operations of the business. Bratt v. County of Los Angeles (9th Cir. 1990) 912 F.2d 1066, 1070.
Where the primary duty of an employee is the production of a commodity which the business
enterprise produces and/or markets, whether that commodity is goods or services, the employee is
not engaged in activity directly related to management policies or general business operations,
and therefore, the administrative exemption is inapplicable. Once it has been determined that an
employee's primary function is production, any further analysis of whether the employee exercises
discretion and independent judgment is unnecessary for purposes of the administrative exemption
under 29 C.F.R. Section 541.2. Dalheim v. KDFW-TV (5th Cir. 1990) 918 F.2d 1220, 1230.

The principal business of the recruiting company as described in your letter is to provide
temporary workers on an as-needed basis for clients. Recruiters locate and secure the services of
temporary workers on behalf of the recruiting company's clients. This is precisely the core
function of a recruiting company's business, in that the product or service it provides to its
customers is the recruitment of temporary workers. Consequently, the recruiter's duties fall
within the purview of production work that is not directly related to policy making or decisions
pertaining to general business operations. Based on the facts provided, there is no basis to
conclude that the recruiters are exempt employees under the administrative exemption pursuant to
federal or state law.

Thank you for your interest in California labor law. I hope this letter addresses your inquiry.
Please feel free to contact the undersigned if you should have any further questions.

Sincerely,

Miles E. Locker
Chief Counsel

cc: Marcy Saunders
Richard Clark
Tom Grogan
Greg Rupp
Nance Steffen

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