Can a water utility be forced to shut off a customer's water over an unpaid sewer bill from a different city's sewer department?

Currency note

This opinion was issued in 2013. Subsequent statutory amendments, court decisions, or later AG opinions may have changed the analysis. Treat this page as historical context, not current legal advice. Verify current law before relying on any specific rule, deadline, or remedy mentioned here.

Plain-English summary

State Senator Robert Thompson asked whether the Paragould Light & Water Commission (PLWC), which supplies water to the neighboring city of Oak Grove Heights while Oak Grove Heights runs its own separate sewer service, is a "corresponding water utility" under Arkansas's 2013 Sewer Utility Collection Act, and whether the Act's requirement that such a utility cut off water service for delinquent sewer accounts violates the due process protections the U.S. Supreme Court described in Memphis Light, Gas and Water Division v. Craft.

The opinion concluded PLWC does qualify as a "corresponding water utility," reading the statutory term in context to mean a water provider serving a customer whose sewer service comes from a separate, non-commonly-owned entity, exactly PLWC's relationship with Oak Grove Heights sewer customers. On the constitutional question, the opinion found no conflict: the statute's mandatory shutoff, conditioned on 25 days' delinquency and 15 days' mailed notice, doesn't prevent a utility from also providing the bill-dispute procedure Memphis Light requires, so a utility could comply with both the state statute and the federal due process standard at the same time.

Background and analysis (as of 2013)

The opinion applied ordinary rules of statutory interpretation, reading the "corresponding water utility" definition as a whole rather than in isolation. The Sewer Utility Collection Act (Act 1210 of 2013) defines a "corresponding water utility" as an entity that furnishes water for compensation and is "not under common ownership with a sewer utility." Read literally in isolation, that second element might disqualify PLWC (since PLWC also runs its own separate water/sewer combination for Paragould itself). But the opinion found that reading would strip the term of meaning given how it's actually used in the operative provision, A.C.A. § 14-234-703(b), which requires a "corresponding water utility" to terminate service to "a customer of the sewer utility who is also a customer of the corresponding water utility." The opinion concluded the "common ownership" element has to be assessed customer-by-customer: an entity qualifies as a corresponding water utility for a given customer if that customer's sewer utility isn't commonly owned with the water provider, regardless of whether the water provider separately owns an unrelated sewer utility elsewhere.

On the constitutional question, the opinion summarized Memphis Light v. Craft, where the U.S. Supreme Court held that continued utility service is a protected property interest under the Due Process Clause, requiring notice of both the possibility of termination and a procedure to dispute a bill, plus an actual dispute-resolution mechanism. The opinion found nothing in the Arkansas statute's shutoff mechanics (25-day delinquency, 15-day mailed notice) that would prevent a utility from also satisfying those two Memphis Light requirements, so the statute wasn't facially inconsistent with the case. The opinion flagged, however, that the statute wasn't entirely clear on whether the water utility or the sewer utility bears responsibility for the due process protections, and cautioned that a statutory liability exemption wouldn't shield a utility from a federal constitutional claim.

Citations and references

Statutes (as they stood in 2013):

• A.C.A. § 14-234-702(1), (2), defining "corresponding water utility" and "sewer utility" under the Sewer Utility Collection Act (Act 1210 of 2013)
• A.C.A. § 14-234-703(b), the mandatory termination provision and its 25-day delinquency / 15-day notice requirements
• A.C.A. § 14-234-703(d)(2)(B), the statutory liability exemption for a corresponding water utility complying with the statute

Cases:

• Memphis Light, Gas and Water Division v. Craft, 436 U.S. 1 (1978), continued utility service is a protected property interest requiring notice and a dispute-resolution procedure before termination
• DaimlerChrysler Corp. v. Smelser, 375 Ark. 216 (2008), general principles of Arkansas statutory interpretation

Source

• Landing page: https://arkansasag.gov/divisions/opinions-foia/attorney-general-opinions-search/

Original opinion text

STATE OF ARKANSAS

THE ATTORNEY GENERAL
DUSTIN McDANIEL

Opinion No. 2013-085

December 10, 2013

The Honorable Robert Thompson
State Senator

414 West Court

Paragould, Arkansas 72450-4293

Dear Senator Thompson:

You have requested my opinion on two questions related to water and sewer utility
service. You provide the following background information, which for purposes of this
opinion I will assume to be correct:

The Paragould Light & Water Commission (PLWC) exists by virtue of Act
562 of 1953[,] which is codified at A.C.A. § 14-201-201 et seq. The
Paragould City Council adopted Ordinance 625 of 1953, which enacted Act

562. The control and right of operation of the water facilities of the City of
     Paragould has been vested by law in its City Council since 1967. In 1972,
     the Paragould City Council passed Ordinance 904 creating the Water and
     Sewer Commission of the City of Paragould. The City Council
     consolidated [this] Commission with the Light Plant Commission in
     Ordinance 84-7[,] adopted on March 30, 1984. Later that year, the City
     Council passed Ordinance 84-25 changing the name of the governing entity
     to the Paragould Light & Water Commission....

In [] approximately 1986, the City of Oak Grove Heights contracted with
PLWC for the provision of water service.... [Citizens of Oak Grove
Heights receive their water service from PLWC but their sewer service
from the City of Oak Grove Heights.] Some customers of Oak Grove
Heights' sewer service have become delinquent [on their payments].

323 CENTER STREET, SUITE 200 * LITTLE ROCK, ARKANSAS 72201
TELEPHONE (501) 682-2007 * FAX (501) 682-8084
INTERNET WEBSITE * http://www.ag.state.ar.us/

The Honorable Robert Thompson
State Senator

Opinion No. 2013-085

Page 2

[When Act 1210 of 2013] was passed, it was asked whether PLWC could
shut off the water service of delinquent customers of the City of Oak Grove
Heights' sewer service without a hearing.

With this background in mind you ask two questions:

1. Is the Paragould Light & Water Commission (PLWC) a "corresponding water
   utility" as that term is defined in A.C.A. § 14-234-702(1)?

2. Does the mandatory termination of service [provision] contained in A.C.A. § 14-
   234-703(b) violate the U.S. Constitutional safeguards set forth in Memphis Light v.
   Craft, 436 U.S. 1 (1978)?

RESPONSE

In my opinion, based on the information you have provided, the answer to your first
question is "yes." The answer to your second question is "no," because a given utility
company could comply with A.C.A. § 14-234-703(b) and still meet its obligations as set
forth in Memphis Light v. Craft.

DISCUSSION

Question 1: Is the Paragould Light & Water Commission (PLWC) a "corresponding
water utility" as that term is defined in A.C.A. § 14-234-702(1)?

This question is essentially one of statutory interpretation, the main goal of which is to
give effect to the legislature's intent. The first step to achieving that goal is to examine
the ordinary meaning of the statute's wording. The statute must be read as a whole. No
single word or phrase should be read in isolation from the surrounding words, phrases,
and subparts. If possible that reading must be done in such a way that no word or phrase
is left superfluous. If this reading indicates that the statute is ambiguous, which occurs
when the statute is open to two or more plausible readings, only then do we resort to the
rules of statutory construction. Under these rules, we assess (among other things) the

The Honorable Robert Thompson
State Senator

Opinion No. 2013-085

Page 3

statute's amendatory history, language, subject matter, and statements of legislative
intent.1

The statute to which we must apply these principles is section 14-234-702(1), which
codifies Act 1210 of 2013 ("The Sewer Utility Collection Act"). Under this act, two
elements must be met in order for an entity to be a "corresponding water utility":

"Corresponding water utility" means an individual or entity that:

(A) [Element 1] Owns or operates in this state equipment or facilities
for diverting, developing, pumping, impounding, distributing, or
furnishing water to or for the public for compensation; and

(B) [Element 2] Is not under common ownership with a sewer utility[.]

A "sewer utility" is further defined as "an ... entity that maintains a sewage collection
system or a sewage treatment plant, intercepting sewers, outfall sewers, force mains,
pumping stations, ejector stations, and other appurtenances necessary or useful for the
collection or treatment, purification, and disposal of liquid and solid waste, sewage, or
wastewater."2

Your background information indicates that PLWC meets the first element. According to
your background facts, the PLWC is the entity through and by which the City of
Paragould furnishes water service to the citizens of Oak Grove Heights. Thus, the first
element is met.

Thus, the question whether PLWC qualifies as a corresponding water utility turns on
whether Element 2 is met. To assess that issue, we need to understand what it means to
say the water utility "[i]s not under common ownership with a sewer utility." If this
means any sewer utility at all, then PLWC would not be a "corresponding water utility"
because PLWC owns both a water utility and a sewer utility.

1 E.g., DaimlerChrysler Corp. v. Smelser, 375 Ark. 216, 222, 289 S.W.3d 466, 472 (2008) (internal
citations omitted).

2 A.C.A. § 14-234-702(2).

The Honorable Robert Thompson

State Senator
Opinion No. 2013-085
Page 4

But, in my opinion, that cannot be the correct reading of Element 2 because it reads the
term "corresponding water utility" out of context. More specifically, such a reading fails
to take into account how the term is used in the operative provision of the statutory
scheme: section 14-234-703. When we look at that statute a "corresponding water
utility" furnishes water to a customer who obtains sewer service from an entirely
separate entity. This is evident from 14-234-703(b), which under certain specified
circumstances requires a corresponding water utility to "terminate water service to a
customer of the sewer utility who is also a customer of the corresponding water utility."
In other words, the context of 14-234-703(b) makes it clear that the thing to which the
"corresponding water utility" corresponds is a particular type of customer: one that is
served by a sewer utility that does not control that customer's water service.

Accordingly, when the term "corresponding water utility" is read in context, which is
essential to assessing a term's plain meaning, it becomes clear that an entity meets
Element 2 if (a) the entity has a particular customer that is served by a sewer utility and
(b) the entity and the sewer utility servicing that specific customer are not owned or
controlled by the same person or organization.

With this understanding of Element 2, we can see that (based on the facts you have
provided) PLWC is a corresponding water utility with respect to its customer base in the
City of Oak Grove Heights. Thus, based on the facts as you have provided them, the
answer to your question is "yes."

Question 2: Does the mandatory termination of service [provision] contained in A.C.A.
§ 14-234-703(b) violate the U.S. Constitutional safeguards set forth in Memphis Light
v. Craft, 436 U.S. 1 (1978)?

Subsection 14-234-703(b) states:

(b) A corresponding water utility shall terminate water service to a
customer of the sewer utility who is also a customer of the corresponding
water utility upon receiving written documentation from the sewer utility
that the customer:

(1) Has not paid for sewer utility service for more than twenty-five (25)
days past the earliest due date shown on the face of the sewer utility bill;

The Honorable Robert Thompson

State Senator
Opinion No. 2013-085
Page 5

and

(2) Has been sent notice via the United States Postal Service to an address
provided by the customer that service will be terminated in no less than
fifteen (15) days from the date of mailing if the balance due for sewer
utility service and any applicable late fees are not paid.

You ask whether this statute somehow violates the U.S. constitutional safeguards set
forth in Memphis Light v. Craft. In that case, the U.S. Supreme Court was asked whether
a city-owned utility afforded its customer due process before it shut off the customer's
utility service. In short, the utility was double billing Mr. and Mrs. Craft. Between
October 1973 and January 1974, the Crafts repeatedly and unsuccessfully tried to resolve
the double-billing issue. Yet, during that period, the utility cut off the Crafts' utility
service five times for nonpayment. The Crafts sued.3

When the case reached the Court, it held that the continuation of utility service is a
legitimate claim of entitlement protected by the Due Process Clause of the Fourteenth
Amendment.4 Next, the Court concluded that Due Process Clause requires the utility (1)
to provide "notice informing the customer not only of the possibility of termination but
also of a procedure for challenging a disputed bill," and (2) to have an established
procedure for resolution of disputes or some specified avenue of relief for customers who
dispute the existence of the liability.5 Applying these standards, the Court held that the
utility failed to provide the Crafts with their due process rights.6

As you can see from the foregoing recitation of Memphis Light, the case establishes
principles that utilities must follow when terminating service for nonpayment. Nothing in
A.C.A. § 14-234-703(b) prevents a utility from following the two main principles
established in Memphis Light: namely, that the utility must notify customers of a

3 Memphis Light v. Craft, 436 U.S. 1 (1978).
4 Id.
5 Id. at 12 (internal quotations and brackets omitted).
6 Id.

The Honorable Robert Thompson
State Senator

Opinion No. 2013-085

Page 6

procedure to challenge a disputed bill and that it must have an established procedure to
resolve such disputes. Thus, at least on its face, there is no reason to think that a utility
could not comply with both A.C.A. § 14-234-703(b) and Memphis Light.7

Assistant Attorney General Ryan Owsley prepared the foregoing opinion, which I hereby
approve.

Sincerely,

DUSTIN MCDANIEL
Attorney General

DM:RO/cyh

7 I am only addressing the question whether A.C.A. § 14-234-703(b) is somehow, on its face, inconsistent
with Memphis Light. I will note, however, that given section 14-234-703's terms, it is not entirely clear
whether it is the sewer or the water utility that is required to afford the customer the due process rights.
Certainly, subsection 14-234-703(d)(2)(B), which purports to exempt a corresponding water utility from
"any liability" arising from compliance with this statute, will not shield the utility from a lawsuit based
on the federal constitution. Clearly, it is in the best interests of all parties for the two utilities to agree
upon some procedure that ensures customers are afforded their due process rights.